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Customer Service

Acute Family Medicine Clinic is committed to providing high quality, patient-focused healthcare. The care we provide and your perceptions of that care is our top priority. Occasionally, there are misunderstandings between expectations and what is viewed as appropriate medical care. We are eager to accept your feedback, investigate it and respond to you.

Please call 907-622-4325, or write to Customer Service, Post Office Box 770736, Eagle River, AK 99577) to express your concerns, complaints or compliments. It offers an opportunity for us to evaluate our services as we strive to make them better.

We value your opinion and encourage you to provide frequent feedback to us.  We appreciate that you entrust your healthcare to the staff of Acute Family Medicine Clinic.  Please feel free to partner with us to optimize our services to better meet your needs.

In addition, we encourage patients to complete the Patient Survey form.

Your referrals are appreciated - please click here to refer a friend or family member to our clinic or website.

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11470 Business




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